Spa Policies

APPOINTMENTS and BOOKING

Not sure which treatment is best suited for you? Please call us at 704-332-8500. Our expert staff will be happy to assist you in choosing which treatment will be appropriate and assist you in scheduling your appointment.

 

48-HOUR CANCELLATION POLICY

Credit card information is required to reserve an appointment. Appointments missed or not rescheduled with at least 48-hour notice will be charged a minimum fee of $175. If the cancellation is a result of an unforeseen emergency, the fee will be applied toward spa services occurring within 30 days, subject to esthetician availability. No-shows or two consecutive cancellations will require pre-payment for their next appointment in addition to the cancellation fee.

 

ARRIVAL

Please arrive at least 15 minutes before your scheduled appointment to allow yourself time to get comfortable and relax with a cup of tea or refreshments in our spa lounge.

 

JEWELRY

We will provide you with a tray in the room to place your jewelry during your treatment. Please ensure to collect your items when your treatment is completed as we are not responsible for lost items.

 

PHONE ETIQUETTE

To maintain a tranquil atmosphere for our other clients, we kindly ask that your mobile phones be placed in silent mode or turned off during your time at the spa.

 

PRICES

Toska Husted’s fees are not listed in the services menu. Please ask an associate or call us for details on pricing. Note: prices may be subject to change without notice.

 

PRECAUTIONS

If you are pregnant, have allergies, medical conditions, or are taking medications please consult with your physician to determine which services are right for you. Please alert our associates if there has been a change in your intake form information since your first visit to the spa.